Privacy Policy for Epic Claims Consultants

Effective Date: Apil 1, 2026

Epic Claims Consultants Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any forms, consultations, or services related to insurance claim assistance.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Full Name
• Email Address
• Phone Number
• Property Address
• Insurance Claim Details
• Any documents, photos, or information submitted for claim review

We may also automatically collect certain information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages visited and time spent on site
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Provide a Free Claim Review and consultation
• Respond to inquiries and customer service requests
• Evaluate and assist with insurance claims
• Improve our website, services, and user experience
• Send updates, follow-ups, or service-related communications
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

• Licensed public adjusters and claim specialists within our network
• Service providers (website hosting, CRM systems, email platforms)
• Legal or regulatory authorities if required by law

All third parties are required to keep your information secure and confidential.

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to:

• Enhance user experience
• Analyze website traffic
• Improve marketing performance

You can disable cookies through your browser settings at any time.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Depending on your location (including Florida and U.S. privacy laws), you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites (such as Yelp, Google, or partner services). We are not responsible for the privacy practices of those sites.

8. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Epic Claims Consultants
Email: Legal@epicclaimsconsultants.com
Website: epicclaimsconsultants.com

12. Consent

By using our website, submitting forms, or requesting a Free Claim Review, you consent to this Privacy Policy.

13. GDPR Privacy Rights (For European Users)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR).

These rights include:

Right to Access

You have the right to request copies of your personal data.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete information.

Right to Erasure (“Right to Be Forgotten”)

You may request that we delete your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we limit how we use your data.

Right to Object to Processing

You may object to how your personal data is used, including for marketing purposes.

Right to Data Portability

You have the right to request that we transfer your data to another organization or directly to you.

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent – When you submit forms or request a Free Claim Review
• Legitimate Interest – To improve services and respond to inquiries
• Contractual Necessity – When assisting with insurance claims
• Legal Obligation – When required by law

Exercising Your GDPR Rights

To exercise any of these rights, contact us at:
Legal@epicclaimsconsultants.com

We will respond within 30 days as required by law.

14. CCPA Privacy Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information.

Right to Know

You have the right to request details about:

• The personal information we collect
• The purpose for collecting it
• The categories of third parties we share it with

Right to Delete

You may request that we delete your personal information, subject to certain legal exceptions.

Right to Opt-Out of Sale

We do not sell your personal information. However, you have the right to request confirmation of this.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

Categories of Information Collected (CCPA Disclosure)

We may collect:

• Identifiers (name, email, phone number, address)
• Internet activity (website usage, IP address, cookies)
• Professional or claim-related information you submit

How to Submit a CCPA Request

To request access, deletion, or information about your data, contact:

Email: Legal@epicclaimsconsultants.com

We may need to verify your identity before processing your request.

15. Do Not Track Signals

Our website currently does not respond to “Do Not Track” browser signals. However, you can manage tracking preferences through your browser settings.

16. Data Transfers (International Users)

If you are accessing our website from outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

By using our website, you consent to this transfer.

17. Marketing Communications & Opt-Out

You may opt out of receiving marketing emails or text messages at any time by:

• Clicking “unsubscribe” in emails
• Replying “STOP” to SMS messages
• Contacting us directly